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Being the only UX guy in my company, my management wants me to write error messages for their customers. Dev team is really very very bad when it comes to writing and they will just say UserNameInvalid and PasswordNotValid and stuff like that.

Now i have taken up this assignment of repairing all the string messages and make them user friendly. Basic error messages i could write but when it comes to the payment gateway error messages, i am stuck. Most of them are like UnexpectedTransactionDetailsError or PaymentGatewayResponseEmpty.

Can anybody help please?

closed as too broad by dnbrv, Charles Wesley, Graham Herrli, Benny Skogberg Feb 19 '15 at 5:00

Please edit the question to limit it to a specific problem with enough detail to identify an adequate answer. Avoid asking multiple distinct questions at once. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.

  • If you look at the right sidebar, there's a section called "Related", which contains multiple similar questions with excellent answers. – dnbrv Feb 18 '15 at 22:00
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Usually every Payment Gateways have developer documentations. In those documentations, they have list of all transaction status codes & their respective message.

So based on the error status code, you can have your own mapping of error messages to be displayed. How to have the error mapping is a question for stackoverflow

I am aware of PayTm & Paypal having this list of transaction status codes & failure messages in their documentation.

For Paypal - https://developer.paypal.com/docs/classic/api/errorcodes

  • Welcome. Wait for sometime & see if others have a better response to your question. If not, and if my answer satisfies you then do consider accepting it :) – Jigar Feb 18 '15 at 9:39

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