I'm currently working on a product that includes a few features and other sub-products that aren't always included in the basic package. These features are opt-in and the client would have to pay an additional fee to use them.
My question for this is . . . within the basic platform, would it be appropriate to hide or show the inactive features? Hiding them would benefit the user in being able to focus on their tasks without clutter or distraction, but showing them would give potential up sell opportunities and possible features that they may want (modal to contact as sales person, etc)
What's your thoughts and how should I display or not display something like this?
Thanks for the help! – Alexander