I am designing a time planning tool. I have created several personas, which are using multiple other tools to achieve something that should be easily achievable with the software I am designing.
I have written user journeys of the users using those other tools. I want to use those descriptions to create new user-stories for my project.
Is there a name for these problem descriptions that aren't part of the actual project, but instead focus on the problems that users have with using other software?