What would be the best approach to explain to users that their information will be used to:
1- help authenticate them if they do get locked out of their account.
2- Communicate with them regarding products and services.
The main difficulty i am facing is that we are attempting to capture:
2 emails ; both Primary and Recovery
Mobile and landline numbers
In addition we also need to be able to verify those details.
I would like your opinion on:
How best can this be achieved via language and UI so as to provide a seamless experience?
What are UX best practices when capturing and verifying user details particularly when it comes to UI?