We're building an app that allows people to upload or record their voice or video using HTML5 (not flash). We've run into a problem where users can't seem to find the button to allow the app to use a microphone or webcam. On chrome it's a little topbar that slides down when an app requests permission to use hardware.
The users that we're working with are very low -> low in technical literacy.
Has anyone had a similar problem? how did you guys handle the communication?