My class will be visiting Apple and I am very excited as I am huge fan of Apple UX.
What are some good questions to make the most of the visit?
Note: We will meet Jobs, but I am not sure if we will be able to ask him questions.
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Apple is making quite a few UI changes to their applications in their upcoming OS 10.7 Lion release, which might be a good thing to talk about.
I hope you get the chance to have real conversations with them!
Will you be meeting any designers? I think generally good design is a mix of training and art--so you might want to ask questions that try to get to the heart of who these people are.
Hope that's a good start...
Question: Many of Apples designs are based on restrictions and limiting design choices to the simplest and most convenient products and software. This is often in contrast to competitors products and actually viewed as a "disadvantage" to Apple products. Explain why you think these restrictions often lead to superior products and how important the influence of restraint and refined design ultimately lead to success.
Two questions for me:
At first, I thought "Show us a design document!" but then I realized they may not use design docs at all and might pair program with engineers and not have documents at all, who knows?! So the essence of the query is, "Demonstrate the process".
It will answer tons of questions to watch them do their job. (Rather than ask them to talk about them doing their job)
ok--I thought about it a bit more.
I suppose to really learn all tricks and tips could take years. But if you can just ask one question, what about "what are the basic design principles that are the foundation for your UI designs?" I believe they may have a few answers. The follow up question might be "Where do I go to learn more?" I.e. where can I go to build my own set of design principles/rules or where did you go to learn them?
Just to reiterate: I believe good UI design is partly following the rules and partly being a good artist. Even if you don't have the artist part down, learning the design principles/rules will take you a long way!
I'd ask employees what they see as the biggest contrast in process/methodology between the Apple way and the ways they've experienced at other organizations.
I'd ask Steve what is plans are for cryogenic preservation so that we can be assured that Apple will be able to remain innovative for centuries to come.
Another Question: Apple employs a heavily regulated system in regards to the apps that are available in their app store. Their main competition however does not, and allows everything in, regardless of security issues how potentially distasteful the app may be (Dog Wars for example). With the rise of computers controlling cars, and entering many new areas that they once had little or no place in, what are the fears, if any, of an open/minimally regulated system? Does a heavily regulated "closed" system prevent hackers and exploits?
I'd really care about what tools do they use during each process of creating a product, from sketching to low,mideum and high fidelity prototypes, and digital, how do they handle user testing notes, and do they conduct focus group discussions?
And also ask for cognitive physiology resources they learn from, because you know, Apple has e most aggressive UX team, it feels like they they get the user testing observations and recreate a new product in contrary to what people say or act during a test. they have a strong cognitive physiology base and i would really love to know how to get there.