I have designed an internal application to be used by a single engineering team.
My stakeholders gave me a resolution I should design all the interfaces at. The application I am working with does not handle "zoom" very well, so unfortunately it's more or less WYSIWYG for the actual result. This is a clearly unfortunate constraint I have to deal with...
Our team has been using the software very successfully for over a month now, with the exception of one user. This user's resolution is lower than the designed interfaces and causes him a fair bit of trouble. In addition, it decreases his efficiency fairly significantly. He seems to not want to increase resolution regardless of alternatives (larger monitors to keep font sizes the same, etc) and does not like change on the whole.
I do not want to redesign all relevant forms simply for one user as this will handicap other users. I don't really want to have a "one user specific" form, either. What is a way I can resolve this situation?