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Where is the best place for a live chat window on a webpage, so it doesn’t hinder the user’s navigation?

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    The question seems to suggest what the answer should be... somewhere away from the navigation elements of the webpage. You could also look at a movable/dockable window so users can place it where they like. – Michael Lai Jun 22 '14 at 23:48
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    To help provide better answers, perhaps provide a mockup of the webpage layout? – Michael Lai Jun 23 '14 at 0:47
  • Placing it on the opposite side to the navigation with an option to move and dock as Michael suggested is probably the best option. – Thurstan Jun 23 '14 at 1:53
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That depends on where your user navigation is located on the page already.

Maybe take a Facebook chat approach in the bottom right corner.

It's consistent placement with what's already out there, and it's not obtrusive since how likely is a vital component already in the bottom right corner?

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    Yes, google chat also does this. Also it is a similar area to where toast alerts pop up, so users already know that boxes can "pop up" in this area of the screen. – Franchesca Jun 23 '14 at 10:06
  • Completely forgot about Google chat, and I was unaware of the term "toast alert" so thanks! – liloka Jun 25 '14 at 15:42

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