2

Do you think that embedded tweets would work better than custom design to show testimonials?

Embedded tweet are live proof which people can see by clicking on embedded tweet and also embeded tweet can be Favorited and re-tweeted too. Though we can also add link to custom design testimonial but I think twitter embed looks more authentic and recognizable.

Twitter embed example

enter image description here

Custom Design testimonial example

enter image description here

closed as primarily opinion-based by Evil Closet Monkey, Erics, Benny Skogberg, Code Maverick, Charles Wesley Jun 13 '14 at 15:14

Many good questions generate some degree of opinion based on expert experience, but answers to this question will tend to be almost entirely based on opinions, rather than facts, references, or specific expertise. If this question can be reworded to fit the rules in the help center, please edit the question.

  • 1
    It is so subjective that it is really a matter of taste. Unless your audience is more skeptical than others then you may want to go with the 1st option. – erik_lev Jun 12 '14 at 18:52
  • What if they delete their tweet? – Devin Jun 13 '14 at 14:17
  • @Devin - Yes that would be a problem. But I think there would less chances of that – Jitendra Vyas Jun 13 '14 at 14:18
  • 1
    Yes, the chances are low, but you should plan for it possibly happening. However, I think if you did embed tweets and just monitored it every so often, that would be okay. – Devin Jun 13 '14 at 14:22
3

If you look at the elements that are supposed to make it seem more 'credible' and 'trustworthy', they are:

  • Images of the people (along with their name), which traditionally works better than having no images or an anonymous feedback. T
  • Having a brand name associated with the feedback (i.e. Twitter) which is probably the more subjective part of the what different people might think about the brand.
  • Having an actual way to contact the person, which allows the skeptical people to follow through and verify the testimony. Even though people probably won't go that far and do it, just having the means to do so seems to make it more credible.

I think if you can create those elements in a customized way as well then it probably doesn't matter what option you go with, although you might consider the cost and effort of implementing it.

Not the answer you're looking for? Browse other questions tagged or ask your own question.