I'm working on a configurator tool with a complicated back end and a large selection of products and product options. In the current behavior if an option is selected that requires the selection of other options the user is messaged. I would like to add a link to the message that takes the user directly to the page where the required option can be chosen.
It's been discovered that there are back end limitations that restrict this functionality for many options. This means that while a majority of options can be accessed directly from a link in the message a large minority cannot. I'm torn between adding this useful functionality (links) for the messages that can use it and leaving all messages without links so the user is not exposed to an inconsistent experience.
Any thoughts or advice?