I am currently redesigning a Call Management app: http://goo.gl/hn95F4
I used some arrow icons for incoming and outgoing calls.
The arrows point towards the outside of the screen for outgoing calls, and towards the inside for incoming.
Most of the app views display the call list in a similar format:
- left: number/contact details
- right: call direction
However the app also provides statistics for the entire call history which are formatted differently, arrows on the left side, which makes them pointing outside of the screen for incoming calls and inside for outgoing:
There was recently a review from a user who said:
And, is it just me, or wouldn't the call to and call from logs be better shown in reverse, ie, as arrows pointing to and pointing from?
Does it make more sense for the icons to be reversed?
Important note: the user base is split in two:
- those who use the app for its way of displaying the log (list, group, search);
these users see mainly the first layout
- those who use the app for its meaningful statistics;
these users see mainly the second layout