I am helping design an application that serves as an end-to-end solution for our clients, meaning that there are many facets of it. We import a lot of different types of information, think purchase orders, data from other software, invoicing, etc. Our import screen design so far is near identical for each type of data.
Is it better to have one import screen to rule them all, requiring the user to tell us what type of data they are going to import with a combo-box or some other input and have 1 menu option, or have several menu options to launch that import screen? One offers less steps, but requires the user to know where to go in the menu for various imports.
I tried searching before asking. Thank you for your time.