I'm re-designing a website and some of the feedback so far is that users may get lost because there's whitespace between sections of content. (Actually, it's not always white space, there's a variance of color as you go down.) Their concern is that users will not scroll and see the rest of the page that's "below the fold" because there's no content visible to indicate that there's more content.
I understand the fold issue, but every monitor and device is different, and the location of the fold varies widely. Do users these days really not know to scroll down? Do we still have to put all our homepage content on the first screen?
I hesitate to squish the content close together because it looks cluttered and untidy. Granted, having the content closer will indicate to the user there's more on the page to see. But is that really necessary? I feel dirty taking out the nice clean whitespace because a major purpose for this new design is to reduce the clutter and wordiness on our current site.