Our product requires us to self-host whatever tools we use for information privacy. If our on-site lawyers do not approve a tool or service, we cannot use it.
I have been tasked with coming up with analytics and user feedback solutions for our UX team. I have had great success in the past using Usabilla Live and Crazy Egg. What are some self-hosted solutions that would provide the same functionality?
So far I have only found Piwik (piwik.org), but am looking for other options. What tools have you had success using (if any) for remote user feedback like Usabilla?