My issue is that I want to be able to send people from our app to a feature that is only available on the desktop version of our website. It's not available on the mobile responsive site, so tapping a "send me an email (with the link)" isn't ideal as they would likely open it on their mobile device.
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So the idea is a kind of bookmark that you want to guide/nudge them into opening with a desktop computer?– obeliaMar 6, 2014 at 0:08
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Yes - I guess so.– tedMar 6, 2014 at 0:11
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Are you asking how to let users know a feature doesn't exist on the mobile app?– elemjay19Mar 6, 2014 at 1:06
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1Aside from making the missing content mobile friendly and putting it in the app, I think the best you can do is messaging "Hey, there's this other cool thing you can look at later when you're at home".– DA01Mar 6, 2014 at 1:37
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If there is a need for telling people a specific feature is only available on desktop, there is a user need for the feature to be on mobile. Something you might want to consider.– Paul van den DoolMar 6, 2014 at 13:16
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2 Answers
"Access our desktop site for this information" with "desktop site" being a specific link to desktop, assuming you can force the desktop site to load.
That way you give up the link, but let users know it's on desktop - they can decide if they want to open it or not.
Perhaps if you could add some kind of reminder/push notification system into your app? Something along the lines of: "To get the most of our service, use x feature on the desktop." Then have a button "Remind me" with a date and time selector to pick when this reminder should be pushed to him/her?
