I'm designing a form with 4 accordions. On the end of the 1st accordion, 1 of 2 things will happen:
- Success: user will go to next accordion and all is okay
- Not successful (user is referred to call centre).
I've designed this as a lightbox for the 'non successful' journey but keep reading about lightbox problems. What's a good alternative? I could bring them to a different page but it's not great when they could have accidentally answered something and would then need to go back....