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For registration forms, it seems the trend now is to allow any password a user wants, as long as you inform him if it's weak.

With this in mind, should we still validate email fields on the client side, or do we assume that people by now have learned to type in their own email address without side wheels and a cheerleading squad?

Specifically,

  1. Does anyone have data on how often people actually make mistakes in typing in their own email address in an input field?

  2. Should one wish validation, is JavaScript the best option at the moment, or can CSS type="email" required provide a good user experience? (For instance, how do you tell the browser not to error-style the input field until the user has typed at least one character?)

(Security-checking should still be done on the server-side. When I am asking about here is user assistance.)

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  • Are you asking whether client-side validation should check that the email field entry's format is local-part@domain or are you asking whether the standard practice of requiring entry of the email address twice is still necessary? Both are forms of client-side validation but serve different purposes. The first validates data format. The second validates the user's intent, i.e., to provide an authentic or bogus email address. Aug 21, 2013 at 18:26

3 Answers 3

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Don't "validate" on the client side. Email validation is actually a difficult problem and an enormous number of sites claim my email address is invalid. These sites also prevent my (perfectly valid) email address from being used. Getting it wrong can be detrimental, getting it right is tough.

On the client side, you can parse the email address to be helpful, but I recommend against preventing the user from proceeding. Instead, use the email system to validate the email. Send an email to the account with a link that "verifies" the address. This is the most accurate way to validate an email address and has the added benefit of preventing one person using another person's email address in registration.

mockup

download bmml source – Wireframes created with Balsamiq Mockups

It may be usefult to read this post:

http://haacked.com/archive/2007/08/21/i-knew-how-to-validate-an-email-address-until-i.aspx

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  • I agree, but note that there are two issues here: a) validating the email format vs. b) validating that it's an actual email address. I think the question is only focused on 'a'.
    – DA01
    Aug 21, 2013 at 17:37
  • @DA01 Precisely my point. Many designers/developers take "format" for "actual" thinking that, if the format is wrong, it must not be an actual address. This is the problem I caution against creating by validating the format and preventing progress.
    – mawcsco
    Aug 21, 2013 at 18:05
  • Gotcha. I think the warning is: If you're validating the format, make sure your validation is valid. :)
    – DA01
    Aug 21, 2013 at 18:07
  • That's a valid point.
    – mawcsco
    Aug 21, 2013 at 18:07
  • After reading the comments here, and given the alleged complexity of accurately validating an email address, I'm inclined to let people register whatever email they want, and simply show an informative green checkmark with JavaScript if the input field contains an @ sign. If people fail to enter their email, they have most likely done so intentionally, will never receive the validation email, and must try again if they're serious about registering. And, yeah, normal people don't have backslashes in their email address.
    – forthrin
    Aug 22, 2013 at 7:07
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Yes it's still very necessary. Email validation isn't just about people learning the email pattern, it's also for your own app's security, to prevent mindless inputs or potentially malicious inputs.

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  • The security bit is done on the server side. My question was regarding client side assistance (edited).
    – forthrin
    Aug 21, 2013 at 15:16
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Yes, it would be very wise to include email validation.

  1. About 1 out of 15 emails are invalid (by invalid I mean not in email format, to distinguish from valid emails that bounce back upon reply; see below for more).
  2. Do javascript inline validation on blur.

Due to technology constraints, one of my sites has a contact form with no email validation (and no email retype field). About 1 out of 15 emails are invalid - with people sometimes putting all sorts of garbage in (in all cases the message itself is from a real person - no spam). It's a site for music-technology enthusiastics, so most users should be fairly computer literate.

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  • The 1 in 15 thing, I think is irrelevant. If your form has mandatory email field, but I don't see a need why you should have my email address, I'll type in trash that looks like email address to parsers, but isn't actually my email address. The solution to this is not by validating email address, but by not asking in the first place or making it optional and show why it is in my best interest to include my email address.
    – Lie Ryan
    Aug 21, 2013 at 17:21
  • You're mentioning a contact form, where people are less inclined to register their email. In a registration form however, I cannot imagine that people will intentionally fill in garbage.
    – forthrin
    Aug 21, 2013 at 18:36
  • Maybe I wasn't clear enough. The form is a contact me one; It has your name, your email, subject, message. How am I suppose to reply to someone unless they put their email address?
    – Izhaki
    Aug 21, 2013 at 18:44
  • @forthrin: quite the contrary, I'll be less inclined to fill in my real email address on a registration form. With contact form, I'm generally interested in a reply (might still not put in real email address if I just want to drop anonymous note, but that rarely happens), with registration, I'm only interested in getting whatever it is I'm registering for and if I can get by without providing real email address, then it shouldn't ask for email.
    – Lie Ryan
    Aug 22, 2013 at 2:46
  • Then I assume you are talking about a "one-off" situation where you just want something there and then and have no plans of coming back. If signing up for a renowned service you plan to use regularly, I assume most regular people fill in their email address.
    – forthrin
    Aug 22, 2013 at 6:57

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