I'm reading "The UX Book" by Rex Hartson and Pardha S. Pyla. They describe a general UX design lifecycle consisting of analysis, design, prototyping and evaluation. I'm especially interested in the design phase. According to the book, the design phase includes:
- ideation, brainstorming
- development of mental models and conceptual models
- sketching, storyboards
The design phase produces the interaction features that should be provided to the users. However, apparently the function allocation between human and computer is not questioned in this phase. Function allocation or automation design deals with questions like:
- how many work does the computer automatically, how many work takes the human manually?
- how many levels of automation should be offered?
- should human and computer work separately or cooperatively?
There are many research results in the area of automation design. They deal with several issues like complacency, trust in automation etc.
My question is: Is my observation correct that automation design is currently not considered a part of UX design? In this case: What is the reason - is it because different automation levels are not of concern for most applications?