I am designing a simple FAQ/information page. We already have one, which you can view here: http://merchantfuse.com/site/general
As you can see we use collapsible content boxes.
However I am considering switching to just static text, no boxes, no clicking required to get an answer to a question. The menu on the left would stay because we have two very different types of users (buyers and sellers).
What method is better for both grabbing someone's attention and conveying information?