6

I am writing a research proposal, I expect those who read it might have very little knowledge about usability.

I wanted to cite the 10 heuristics of Jakob Nielsen. Is there a paper/book that talks about them that I can refer to? I'd rather not refer to a website in the proposal, since even though I know useit.com is a trusted source, I am not sure whether the reviewing committee will accept it.

Improve this question

2 Answers 2

Reset to default
5

If I remember correctly Nielsen's current heuristics are the ones or based on the ones in:

Nielsen, J. (1994b). Enhancing the explanatory power of usability heuristics. Proc. ACM CHI'94 Conf. (Boston, MA, April 24-28), 152-158.

I believe the original heuristics were published in

Nielsen, J., & Molich, R. (1990). Heuristic evaluation of user interfaces, Proc. ACM CHI'90 Conf. (Seattle, WA, 1-5 April), 249-256.

or

Molich, R., & Nielsen, J. (1990). Improving a human-computer dialogue, Communications of the ACM 33, 3 (March), 338-348.

Improve this answer
1
  • 1
    They weren't stated in "Improving a human-computer dialogue", which I found on Google Scholar. But I couldn't find the other paper, so I believe the original heuristics were published in Nielsen, J., & Molich, R. (1990). Heuristic evaluation of user interfaces, Proc. ACM CHI'90 Conf. (Seattle, WA, 1-5 April), 249-256.
    – Mohamed Khamis
    Oct 21, 2012 at 12:45
3

The ones mentioned should have them.

But according to this article in wikipedia, you should find them also in the book Usability Engineering.

Improve this answer

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.