I'm taking an online HCI class over at https://www.coursera.org/ Our first assignment is a "needfinding" assignment, where I'm supposed to observe people and come up with an idea of how technology can help solve a problem or fill a gap that I notice. Ultimately, I will be designing a web app.
I'm having a really hard time coming up with ideas. It's probably that I'm inexperienced in this realm, but I wonder if anyone can give me tips or ideas on how they go about this.
I need to observe an activity and comes up with ideas on how to fix problems I see around that activity related to (1) person or social change OR (2) redesigning a dashboard to fit our needs - think an iPhone home screen OR (3) how we experience/interact with time.
I'd like to go through the course, completing the assignments so I get a better idea of how all of this works. But, like I already said, I'm having a hard time coming up with ideas. More generally, I'm having a hard time coming up with ideas for how to observe people using something / doing something that can be improved or fixed with a web app. How should I approach and think about this?