In a project I’m participating in we are in a crucial crossroad. We’re discussing whether it’s better to fill an intranet with information, even if it’s not directly targeted at this particular user, or stand at the risk of having an empty site with no information since the targeted information is very sparse.
The pro of having more information than necessary, is that the intranet will always be alive, change information and news feed every other day. Users will go there to find news, even if it isn’t directly in field of interest its still company news. The con is that the information given isn’t all that relevant to the user, and the user might get bored since its only Company news and not news targeted for the user.
The pro of having less information, which updates twice a month is that given news and information is always relevant to me as a user. However, if the content seldom changes the user might forget that the intranet exist and news feed reaches no one.
What should we do? Less frequent but relevant information more seldom or More frequent but less relevant information more often?