I've noticed that corporate electronic training module vary a lot in their UI approach, seemingly reinventing navigation patterns, widget design, visual style every time, even when created by the same vendor. This was true when I worked at a huge company with deep pockets to create their own training and great UX elsewhere, and working at tiny companies that outsource this work. Is there some functional reason for this? It seems like it would be much cheaper to have a navigational and stylistic framework to plug content into. As well as being much easier to use.

1 Answer 1


I think the answer is mostly lifecycle management of training content. For larger corporations not all that content would be generated at once, or by the same vendor, often it's completely separate departments handling that content creation. So over the years and through different departments the training content library has multiple different UIs.

It could be cheaper to have a framework to plug everything into, but it's likely cheaper to do nothing. I worked with a client once who left their training module provider/builder as they changed their pricing. I scoped the effort to rebuild the source modules into a different tool, what we did in the end was just record modules walkthroughs. So viewers would just watch a video of me clicking through the module o_0

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.