Let's take two examples:
GitHub → the public page at github.com is a presentation of GitHub's features. Once a user is logged in, he never sees this home page again: github.com become the user's dashboard.
Simplenote → the page at simplenote.com is always visible, even for authenticated users. A users wanting to use the app needs to go at app.simplenote.com
There are countless examples of both of these two ways of doing. I was wondering if some research has been done to have an idea of which one is better UX, or at least what are the pros and cons of them.
I can think of two:
- With the Simplenote way, if the user hasn't bookmarked the app page and types simplenote.com, they will have another step to do to reach the app (click "Log in"). It can be anoying.
- With the GitHub way, if the user wants to see an information they have read on the public home page before logging in (pricing details for instance), they won't be able to without logging out (or open an incognito window, which starts to require some "technical knowledge").