There is a functionality in the system for inviting users in bulk. For inviting users, the admin has to provide the email addresses of the users.
Case 1: If an existing email address is entered, the error message shown is
"This email address is already associated with an account."
Case 2: User enters the same email address for 2 or more users, the error message in my mind is:
"Duplicate email address provided."
- Do these messages provide clarity on what the issue is to the user?
- Do these messages draw a clear line between the two scenarios or is there room for improvement?
- Do we also need to specify the next action use can take for correcting the errors (i.e. Enter correct email ID)?