We are just finalizing the comment service in our new CRM/CMS application and arrived to a point, where we have to decide how exactly the comment service should work?
- Facebook style - Fresh comment on the bottom, top comments collapse
- Forum style - Fresh comment on the top, in case of reply @somebody is displayed
- Forum style with citation - Fresh comment on the top, the content of the replied comment is quoted
- Blog style - Fresh comment on the bottom, in case of reply @somebody is displayed and linked to the given comment (no quotation)
Which solution do you prefer for an online CRM/CMS like application, where you can add your comment to a page, picture, media file, etc? Or do you have any other solution, which would be optimal in this case?