In the past, if I forgot my password, either on app or desktop, Slack asked me to provide my email, then it would send a magic link to my email, then I just click on it and logged in.

That UX seemed really smooth to me. Now they killed that option, and when I forgot password, they just sent me a link to reset password.

Why do they change that? (Did the old way pose a security risk?) or it's just an opinionated choice?

  • 3
    Did you ask Slack why they did it? We can only guess the reason, which most likely even isn't UX related at all. Dec 21, 2021 at 6:33
  • Did they actually abandon the magic link? This URL suggests they still have it: slack.com/help/articles/212681477-Sign-in-to-Slack Nov 4, 2022 at 18:47
  • slack.com/signin#/signin offers me the choices of Google SSO, Apple SSO, or an email address with a description "We’ll email you a magic code for a password-free sign in. Or you can sign in manually instead." It seems to me that they still support magic codes.
    – jamesdlin
    Nov 6, 2022 at 2:00
  • If you follow that link, and try really inputting your email, now they will send you a code to your email, you have to punch in the code in their sign-in page. In the past, they just sent you a link, you clicked on it then you would be logged-in. It's more convenient (yet same safety level).
    – EyeQ Tech
    Nov 6, 2022 at 6:21