I'm wondering if anyone has any examples of a website you really like that does a great job at guiding a user through a form with different types of input fields, ideally without clicking out of the window.
I'm the only designer on my team and currently, there is a form to request documents, but it displays every input field to the user and appears kind of complicated. But since there is a hierarchy, the user doesn't even need to enter all of the information. I'm trying to think about a better way to design for this to guide/focus attention and only show relevant information.
For example, if a user wants to get a property report, they can input an address and request it. They don't need to enter anything else. If they don't have an address, they can enter a county, zip, etc. and then request. If they don't have that, then they could enter a certain ID number. And so on.
I am looking at sites that simplify really annoying processes, like TurboTax and even some checkout flows, but I'm also really interested in B2B solutions too. I apologize if this question was confusing, but thanks SO much for any insight! :)