I just walked into my first big UX project. I have developed personas and am now in the process of starting the development of user journeys and user stories.

I have developed a primary persona and a secondary persona, which will have many possible journeys and stories. What might be the process for prioritizing them?

Some possibilities I have considered:

  • Focusing on the most common journey and stories for each (or both) personas?
  • Focus on the ones that happen most often?
  • Map out all possible journey and stories and then decide?
  • 2
    This is a big question. It all ties back to the business requirements, whether you're having an MVP or fully featured project, what project methodology you're using... You're basically asking 'how do I scope out a whole project?' which is too big to answer here. There are entire books written to answer this, which obviously means a single paragraph answer here isn't going to sufficiently answer the question.
    – JonW
    Nov 16, 2021 at 13:00
  • JonW is right, but to give some direction have a look at the MoSCoW method and the Kano model.
    – jazZRo
    Nov 30, 2021 at 9:44


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