I am trying to measure the average time that it takes users to complete certain task in my web app.
My objective is to come up with a metric based on the time that it takes to complete each task and then take actions to reduce that time.
For instance, how long in takes for an user to register, since the click on register until the registration has been completed. This is just an example.
I have two analytics tools, Google Analytics and Pendo.
I have read many times how important is to measure Time Completion Time, but I cannot find an easy way to do it.
The closer answer to my question that I found is here.
But even then I wonder if there is something that I am missing and that can help me achieving my objective.
In Pendo I can create funnels and I can see the time that it takes on average to move to the next step, but again, I cannot get straightaway the overall time ...