In order to improve our airline travel booking app's notification experience, I'm conducting a benchmarking study where I hope to look at the various notifications at different points of the user journey (e.g. online check-in open, miles have been added, change of flight time).

However, in order to see these notifications in other airline travel booking apps, I would need to actually purchase tickets from these airlines.

Is there any other way I might be able to get to see these notifications?


1 Answer 1


Try working with each airline's developer experience team by searching for [airline] developer experience. You can often find a support contact or relationship manager through each of the airlines' developer portals.

Once you've established contact, ask if there is documentation on each notification use case; identifying notifications along the happy path might not uncover everything the airline provides. (There might be different notifications sent to VIPs, for example.)

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.