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My application is required by our security team to log users out after 20 minutes of inactivity. We don't currently have a message warning users that this will happen, leading to confusion/frustration for users. Is there an industry for how soon a message should appear? The last 10% of the timer? I.E. 2 minutes in my scenario.

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I don't know if an industry standard exists, but the project I'm working on pops a warning one minute before timeout and that's worked for our users for years.

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  • I think I've seen the 1 minute timeframe used in some mobile banking apps. May 27 at 9:45

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