0

When I am creating HTML email with call to action button, should I add direct URL for copy/paste to address bar beside clickable button? Is there any reason to use this "fallback" in 2021?

Example:

Hi, please click button below to visit our site.

[clickable button]

If you have any trouble, copy this URL:

https://example.com/some/url?with=variousParameters

0

For call to action (CTA) buttons and links in emails, there are two perspectives I would consider:

Ease of use

Usually users will seek the easiest way, hence click on a hyperlink where possible instead of triplet select-copy-paste.

Transparency & Trust

On the other side an explicitly made transparent URL could convey a sense of security. Some users may suspect a malicious hyperlink like in phishing mails, etc. They will definitely first check the given "non-hyperlinked" URL (i.e. WYSIWYG) for plausibility. Then this plain URL could establish additional trust in your mail and the referenced target.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.