I am new to this UX industry. I have a task with a brief to create an Audiobook app experience & to map out and simply describe what will be your end-to-end design process to tackle this problem.
As of now I am not able to find out Prospective users to interview for this concept so , I'm thinking that I can create Empathy map by visualising as a User & move forward with User flow diagram.
So here are 2 questions:
- What's the best creating combination of Artefacts to describe End-to-end design process ? Like , Problem statement, Solution , Empathy map , user flow diagram , IA etc ?
- Can I directly create Empathy map without creating Persona ?
Any help would be appreciated!