I have a client with a particular project of blocking the purchase of a "special item" to only 1 per order.
The user cannot purchase another item in conjunction with this special item, so if the user wants another product, will need to make another purchase?
What are the benefits of having this?
This will disrupt for sure the basket-checkout flow?
User will get piss off?
How any system can insure to block users with different accounts, or cards but with the same address or even different address?
or is a good sale if a user purchases the item 10x on 10 different orders?
I totally disagree with this approach of penalizing the user and the experience or the flow because of only 1 item. I don't see any retailer following that technique.
Any ideas, suggestion or own experiences or similar? I'll appreciate all your help.