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I have a client with a particular project of blocking the purchase of a "special item" to only 1 per order.

The user cannot purchase another item in conjunction with this special item, so if the user wants another product, will need to make another purchase?

  • What are the benefits of having this?

  • This will disrupt for sure the basket-checkout flow?

  • User will get piss off?

  • How any system can insure to block users with different accounts, or cards but with the same address or even different address?

  • or is a good sale if a user purchases the item 10x on 10 different orders?

I totally disagree with this approach of penalizing the user and the experience or the flow because of only 1 item. I don't see any retailer following that technique.

Any ideas, suggestion or own experiences or similar? I'll appreciate all your help.

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    Maybe it is a special discount that the client doesn't want the customer to take advantage of. Why don't you ask your client? What is your question specifically? How to implement such a restriction in an online shop? – Nash Dec 4 '20 at 14:06
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I don't know if this will be work

  • If user want two products (a normal and special), will have to pay to cargo, rate, two times
  • Pay two times can make the user give up the purchase
  • The user project your knowledge about other sites in our sites, change the experience about this, for me is not usual and cool.

To solve this problem, I recommend investigate with the main users.

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