I'm working on a travel app that sometimes needs to link to its web version for information that's not within the app itself. For this I believe using a web view makes sense.

However there's also a need to link from the app to external websites that give more information on various travel restrictions e.g. immigration of various countries. In this case should it be

  1. web view
  2. opening in a browser

while the web view seems more seamless UX wise, it may confuse some users that this is a part of the app.


The browser seems a far better option. Firstly, it signals to the user that this is something separate, since it's in their web browser. This also allows the user to, for example, Google a term they didn't understand within the browser, whereas if it were a web view they would have to switch apps. In this case, the browser is the best option.

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