On our e-commerce website, we've decided to support the payment request API for apple/google pay as an option for quick checkout.
What is the best button text/design to make people understand what it is?
Our current solution looks as shown below(the default button by stripe in chrome):
Then when user clicks it, user can choose the payment options using the native form:
We have been getting calls from customers who are frustrated and confused. Our analysis and belief is that they've clicked the "pay now" button not understanding what it means, and then getting confused by the browser's native form.
So I somehow want people who understands what it is to click it, (as it gives a very fast purchase experience) while funnelling people who don't know what it is into the classic fill in your details flow.
Does anyone have any experience on how to show the users what the payment request API is and how it works to customers, and if so what is your advice?