Where I work we have this dialog box that comes up when you search for a certain word in the system: enter image description here

If the user says 'no', instead of not loading any results, the system loads either 10.000 or 1.000 results depending on the value of available results in all.

The previous dialog box asked the user two questions, which was obviously very confusing because if the user chose 'no' the system would show 10.000 records and if they chose 'cancel' it wouldn't show anything and 'yes' the system would show all results:

enter image description here

I have tried to change the microcopy of the buttons but not sure this would work:

enter image description here

So my question is: is there another way to let the user choose how many results they want to see in this case?


Yes, remove the dialog box altogether. Users are conditioned to not read them.

Take them directly to the results page with proper pagination (loading a few results per page). If they need finer control over results shown, provide the dropdown option to choose how many results per page to load.

  • thanks, we'll go with this – Amanda R. Jun 4 '20 at 12:05

I don't quite understand the alternative figures: 1000 or 10000? There are 8999 options in the middle. Isn't that too much?

If you want the application to be as custom as possible, why not let the user choose the number of elements to display?

enter image description here

This example makes the "Cancel" button redundant and simplify the design.

Or make a more interactive version:

enter image description here

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.