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I'm currently brainstorming possible solutions to this UX question. In a multiple choice activity (not a quiz/form), if a user correctly answers a question, before they move on to the next question, I want to encourage the user to still click on the wrong answers and see the feedback from the wrong answers, so they understand why the wrong answer is wrong.

My first question is placement of these instructions: I was thinking about putting optional instructions either before the question, or after the last multiple choice answer. The reason I suggest the latter is that these set of instructions are rather unique, and could possibly disrupt the natural user flow of reading a question and answering the questiion.

My second question is about the actual contents of the instructions are a question mark to me. I was thinking:

  1. Direct Approach: If you get the answer right, please also take a look at the other answers to see why they're wrong!
  2. Subtle approach: Choose the best answer, but be sure to go through all the answers later!

I was also wondering in terms of user experience if it would make more sense to put these "instructions" after the user has successfully answered thee question, rather than before?

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  • do you have any mocks showing your efforts so far?
    – Mike M
    Commented May 28, 2020 at 19:59
  • Why can't you just show the wrong answers (or wrong ones and the right one) after user has answered? Commented May 29, 2020 at 5:47

1 Answer 1

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Instructions can often be embedded within how the interface and taskflow is designed. In this case, an intermediate state could be introduced where the question transitions from a "test" phase to a "learning" phase. During the "learning" phase, the user has the choice to explore the official explanation for each right or wrong choice.

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  • That still doesn't involve the user actively clicking on the wrong answers though. I'm sure I would be happy to be presented as to why I'm wrong, but I'm not sure I would read them if I don't actively want to know. OP seems to be asking how to "force" this behavior, in a way. Commented May 29, 2020 at 2:21
  • It might depend on the user's willingness to learn. The system can force a step but wether the user learns from it or just skips it is uncontrollable. Unless there is some external force or policy affecting how the user interacts with the system.
    – Nicolas
    Commented May 29, 2020 at 2:40

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