Can't show app interface but here is the concept. 1st image situation and a short description of the person. The Second image is Cases and options for how to help. (First, you choose case then option).
The problem is
Placing a large amount of text. I can't shorten the text, but in case 3 and options this requires a reduction in font and line break. How to organize it without cutting a text and with normal appearance
How to organize all cases for choice?
I guess it will be difficult for the user to read each case and choose. And a sense of congestion of the interface