Does any body know of either:
1 / Any research which looks at the best ways to categorise and signpost items in a system with a large number of items ? (This could be in a standard software interface situation)
2/ Any application of this kind of research to Physical World environments ?
Background: I was reflecting on the ‘system’ used for signage (High Level through to Detailed) in a local supermarket: - The apparently random choice of high level categories / combined with the random use of colour coding / random use of fonts / font sizing / label location (ie above or below the item…) etc, etc drives me nuts.
It certainly wouldn’t be how you’d do it with an online shop.