1

What is a good example(s) of such a form? I know that the general rule is to stick to the single-column pattern, but in my opinion, many of such "rules" come from people working on relatively simple websites. And too often, the reference is a registration/purchase form. I am thinking about business apps where users are using the form repeatedly.

1
  • Can you provide any more information, for instance, what problem you are trying to solve? Rather than dismiss single column forms (for which there is a lot of evidence) why are you so keen to create a multi-column form?
    – Peter
    Apr 17 at 12:26

2 Answers 2

1

I will insist on the good practice that you seem to already know which is to stick to a single column pattern. If there is a high volume of information that you need from your users in the context of a business app, then consider extending the form on multiple pages with a clear indication of completion progress.

1

The guideline for single-column forms is indeed being abused much too often. As you mention it relates primarily to single-use, data entry-only forms, like registration forms (although most consumer data collection use cases will also fit). They prioritize things like intuitiveness for the novice/occasional user and a clear path to completion with minimum friction. In the context of complex, productivity-oriented web apps, where forms are needed to display information more often than to update it, multi-column forms are not only acceptable, but are a much better solution vs a very long single-column form. The classic example are CRM and ERP applications, but pretty much any sufficiently complex web app will reach this point pretty soon.

This is from Salesforce: enter image description here

This is from SAP Fiori: enter image description here

ServiceNow: enter image description here

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.