We want to keep the page as simple as possible with the appointment schedule, booking fee and payment method.
But when keeping in mind a user-centric approach, a problem that might arise would be:
What if the user wants to know if they can still cancel the booking?
Would it be a distraction to the main flow(booking) if we explain to them the cancel policy in the confirmation page?
The policy goes something like :
"You may cancel at least 24 hours before the appointment schedule to get a 100% rebate."
Take note that this app only charges the booking fee and a rebate would be given after they have cancelled, the payment for the service would be done after the service has been made.
One of the stakeholders also said that: "It would give the idea that we aren't confident of our bookings because we give the users an idea that they can cancel"