I'm building a form that will have users selecting people in their household from a "select all" input.
We want to differentiate people in the household who may have the same name.
Is there any best practice for achieving this? Thank you!
User Experience Stack Exchange is a question and answer site for user experience researchers and experts. It only takes a minute to sign up.Sign up to join this community
Depending on what information you have about each person, you can help the user differentiate between people with the same name.
The "Nobody in the household" option makes me think that the names belong to family members. If that's the case, show the relation of the different names. Like so -
If that's not the case, try to add discernible information or facts in addition to the name. Like so -
And if you are saying that there is absolutely no discernible information available, I would recommend rethinking the form as it isn't good UX to show this kind of data. In most cases, the user is going to consider this as a duplicate entry which would lead to incorrect data entry.
I suppose it is a questionnaire. To differentiate the people you will have to ask them beforehand for an identification. This could be a the year of birth, a nickname. You could ask for a nick only if a name occurs more than once.
In households (or any group of people) having multiple persons with the same name face this problem in every day communication. In a lot of cases it is solved with nicknames.
The absolute minimum you could do is to use always the same order of the names in your form and give them a number. But this is not the best solution since the number does not connect to the real world and the user would have to remember which number belongs to which person.