It is 2019, Mobile Commerce (M-commerce) is growing!
The Future of Mobile Commerce Is Already Here. Shopify
Surveys, studies, and numbers are showing that more and more people are shopping on their mobile devices and the numbers are expected to only keep growing.
I suggest researching what have changed to achieve this growth and what have been done to overcome the challenges and concerns of M-commerce. (Please check links provided).
Here are some recent numbers:
Yes there are/were challenges. Some examples:
1-Security issues are still concerning:
However, there is an increased trust in online shopping in general as we live in a digital world, plus an increase in security measures and standards by companies. Security concerns are not stopping the growth of M-commerce.
Moreover, it is interesting to see recommendations to buy on Mobile apps rather than a Desktop website CactusVPN:
Try Buying on Mobile Instead of Desktop. Why? Because reputable
retailers have their own dedicated apps, which are much harder to
exploit than websites. Basically, cybercriminals need to use specific
attacks to compromise an app, while they can usually compromise
websites with the same tactics
2- No Mobile app:
Many ecommerce websites used to just depend on the desktop website being responsive to mobile instead of designing special mobile apps. This has been overcome with mobile apps that provide great UX (amazon, facebook shopping, ...).
3- Mobile small screen sizes made shopping harder:
Mobile screens are getting bigger and bigger and UX designs are providing great experiences on those screens.
4- Speed (3G, 4G...) as people tend to shop on the go:
5G is coming/arrived (in some places) and WIFI spots are increasing. People are connected most of the time...
5- Check-out and paying issues:
Ease of pay (one-page checkout) an providing options like Apple pay, Android pay, Amazon pay along with the fingerprint login and confirm made it all much easier...