User Experience Stack Exchange is a question and answer site for user experience researchers and experts. It only takes a minute to sign up.
Sign up to join this community
A client would like to notify its users that their website is ADA compliant. Let's say the site meets all the criteria to be compliant, and all the copy is written by their legal/copy teams, where would a notification best be applicable on the site?
At first I was thinking a brief snippet in the footer, but that text would generally be small. My next guess would be somewhere in the Privacy Policy, but I'm not sure this topic relates to the "privacy policy."
What is the purpose of your client notifying the user that they're ADA compliant?
Is it because a requirement for being compliant states that they need to say that they are? If that's the case, check the ADA requirements on how to display this.
Is it because they want to have it on there just because they are compliant? If that's the case, then the footer is fine for that kind of stuff (similar to the website is copyrighted information - stuff that needs to be said, but isn't primary).
Is it because they want to make the whole world know that they are ADA compliant? (bragging, brownie points, whatever you want to call it). If that's the case, then you have several options.
Make it really stand out (something that is "different" than most websites and calls attention):
Make it more subtle (but keep it in a location that still normally gets looked at):
I like @Davbog's ideas to clarify the why first, then decide where to put such a statement based on the "why".
There's an excellent article on "Developing an Accessibility Statement" from the W3C's WAI (Web Accessibility Initiative) group. It talks about why you should have an accessibility statement, what to include in it, where to put it, and some generic examples.
For a real world example, see Capital One's accessibility statement page. I like that they have multiple contact methods - chat, phone call, etc.
Keep in mind that ongoing web site ADA compliance is a moving target, and web site that was fully in compliance one day might not be so once content changes are made via CMS. Putting that little snippet about being fully in compliance can open a whole can of worms from legal perspective once something, some time from now, turns out to be not in compliance.
