I am wondering if there is a way to measure the customization of a Software product. To be honest I am not really sure how such a measure should look like, but maybe I can find some ideas here.
honestly, I don't know if there is already a methodology like SUS to measure a Software System but AFAIK everything goes around to measure degree of Customization. To measure the degree of Customization of software must be consider dimensions like: user satisfaction, individual impact, organizational impact and intended business performance improvement.
Here some links found that maybe come in handy, try also to make more research about degree of customization of ERP.
If anyone more informed would help would be really appreciate