I'm working at a company hosting several web-applications and mobile apps that enable the customer to show, modify and analyse their own data. Customers might have multiple user accounts per customer. Quite some customers only have one user account as well though.

Some settings should be configurable for all users of the customer at once, but some settings need the ability to be overridden for some users. Some settings also need overrides for specific applications only, or users only. Users with administrator rights should have the ability to change settings on customer level and should be able to restrict the configurability of some settings for others.

So the matrix of configurability for each settings is 'customer' and 'user', on the one axis and 'all applications' and 'specific application' on the other axis.

How do I design my interface in such a way that the user knows how to find and alter settings (if authorized) and understands what the scope of these settings are?

put on hold as too broad by dennislees, Ken Mohnkern, Shreyas Tripathy, locationunknown, Wanda 2 days ago

Please edit the question to limit it to a specific problem with enough detail to identify an adequate answer. Avoid asking multiple distinct questions at once. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.

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    Hi Maarten, welcome to UXSE. This question is far too broad for the format of this site. You're posing a very complex interaction design challenge, the type that might cost a lot of real time and money to solve. If you're asking "how do I design my interface", with no concrete ideas, or starting wireframes, you're too broad. – dennislees Dec 6 at 14:57
  • If you presented some ideas in the form of existing solutions or wireframes, you can ask the question "Given this brief, are there any objective problems with my design", but unless you get lucky and get an answer from someone with a lot of time or specific experience, you may not get satisfactory answers. My recommendation is to look into Role Based Access Control (RBAC) interfaces, where there will be similarity to the type of interactions you need to design. – dennislees Dec 6 at 15:00
  • Funny thing is that only after phrasing this question, stackexchange offerres me this as a related question which does solve part of my problems: ux.stackexchange.com/questions/95054/…. I couldn't find this question before. I will try to edit this question so the remainder of my issues are adressed. – Maarten Dec 6 at 15:45

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