0

We have an editor that allows you to build a static page.

On the left sidebar of the editor are buttons that allow you to change the colors, text, add images, etc. On the right is a preview of the page you are building.

On this left sidebar, is it ok to add links to Help or more info? I'm not sure when it is ok to mix product functionality and external links.

Here is a quick mockup:

enter image description here

Improve this question
2
  • Show us a mock of your efforts and thinking. There are many paths to effective design, but we should have more context for a better answer.
    – Mike M
    Nov 16, 2018 at 16:29
  • Thank you @MikeM, I have updated the question with a mockup.
    – J Bo
    Nov 16, 2018 at 16:39

1 Answer 1

Reset to default
2

I would say yes its ok to add them (even preferable to keep user confidence high) but they should be visually separated to keep the functionality vs business intent obvious.

These type of links are often shown in smaller text, fixed to the bottom of the column vs the larger actions in your mockup.

Improve this answer
2
  • Thanks, Bryce! Can you elaborate more on how this is "keeping user confidence high"?
    – J Bo
    Nov 16, 2018 at 17:19
  • 1
    Basically, you're telling the user "Its ok if you don't know how to do this, we've got your back" when you add help/tutorials/feedback type buttons. They just need to be separate from the tool interface :-)
    – Bryce Howitson
    Nov 16, 2018 at 17:23

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.