I'm designing the UX for a healthcare app, to help carers remotely monitor elderly patients.

The word currently being used (in the prototype) to describe the elderly is "dependents" but it has negative connotations

Is there a better word to refer to them?

The primary target audience for the app is professional carers, however they're not doctors, so I'm not sure that "patients" is the right word, and "clients" feels a little cold.

To make things extra complicated, the secondary target audience for using the app is loved ones or family members.

  • Is this not too broad? – David Sep 2 '18 at 7:18
  • Hey @David, I dunno, is it? I'm a novice contributor. Please elaborate and I'll see if I can amend the question to suit. :) – carleecomm Sep 2 '18 at 7:33
  • I’m not too sure myself. Waiting for guidance. I’d have thought it was though, as content and copywriting are skills within their own, and require their own psychology. – David Sep 2 '18 at 7:36
  • Oh! I get it, sorry, I thought the question was directed at me. Cool, will wait to hear further input. – carleecomm Sep 2 '18 at 7:38
  • 4
    You may want to ask this question on the English Language and Usage stack exchange (english.stackexchange.com). They can help you find an appropriate word with a proper implication. – Wendy Wojenka Sep 2 '18 at 14:12

How about:

Care Recipient

or just


for situations where you don't have a lot of space for the label. The person receiving the care. Very clear without the drawbacks that you've already mentioned. It's not as "cold" as client because it keeps the focus on the care being given.

| improve this answer | |

Not the answer you're looking for? Browse other questions tagged or ask your own question.